Processing time
1-2 weeks
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Velvet Personalized Collar in our Dusty Rose. Our laser engraved buckles add a personal touch to any collar. All our products are made to order in our home.
β» πππππππππ πππ‘ππ please see drop down menu for available sizes for this particular style. Need a custom size, please feel free to message me
β» πππππππππ all buckles are laser engraved and are permanent including our plastic buckles.
β» πππππππ ππππππππππ
velvet ribbon is high maintenance so please be aware before ordering. NO REFUNDS for fading, creasing, or peeling. Your dog should wear sparingly if you want the ribbon to last a while. You can spray with scotchgard to help clean it easier.
All items are made with your dog's safety in mind using high quality supplies. No collar is indestructible so please keep a close watch for wear and tear. Replace collars when necessary.
We can make matching leashes and harnesses by request in this color. Please message me before ordering to ensure we have enough ribbon in stock. Velvet color is being discontinued.
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Website: https://www.mutts-n-bones.com
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1-2 weeks
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 30 days of delivery
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We showcase size charts in all our listings but if you have any doubts, please contact me before ordering. All our products are made-to-order and sizes can be adjusted to accommodate your dogs measurements.
NYLON/ RIBBON STYLES- Wash in cold water and lay flat to dry
VELVET STYLES - only wash if absolutely necessary. Recommend spraying with
ScotchGard and spot clean.
FABRIC STYLE - wash in cold water and lay flat to dry or if you dry in the dryer (low
heat recommended) Can be ironed flat.
If you have any questions, please feell free to contact me
Full policy in the link below. Returns/ Exchanges accepted on a case by case based. Personalized items are non-refundable but will work with customer if there is an issue with the size ordered. Harnesses are non-refundable but can be resized if mailed back
3/8" buckles have a delicate spring mechanism that holds the snap in place but it will break if forced or taken off regularly. I don't recommend the 3/8" metal buckles for collars that are taken off regularly.
Velvet needs special care. I recommend spot cleaning and steam to soften velvet again. You can also spray scotchgard before use for extra protection ( not recommended for dogs with sensitive skin).
Our polished metal buckles/ hardware are stunning but not recommended for every dog. Depending on your dog, these buckles will start to lose their luster if not properly cared for.
- I do not recommend these buckles for active dogs or for water use.
- We use Zinc Die-Cast Flat Side-Release Buckles in different plated finishes.Our hardware is metal plated unless stated otherwise
If buckle develops scratches, dents, etc we consider this normal wear and tear.
Unfortunately, our collars are not indestructible, and the longevity of your item will depend on the behaviors of your dog and/or its playmates!
You know your dog and what items will be used for. The lighter the color, the more visible dirt and stains will be. I strongly recommend a darker color if your dog is active and plans to use collar/leash/harness daily. I also advise keeping away from our velvet collection. These items are made using velvet which is very soft and luxurious but it can also be difficult to clean especially if you order metal hardware. We can always give you a recommendation if you are unsure about the item you are looking to order :)
*Color may look slightly different than what is shown due to color discrepancies on images uploaded to Etsy.
Sep 16, 2024
Iβve ordered 3 other collars just like this, but this one has issues. The clasp is not secure and itβs come undone multiple times and fallen off my dog. We also lost her dog tag off this one the first few days of wearing, and the velvet is stiff and makes it really hard to adjust. Iβm disappointed this turned out so different from others Iβve ordered from this company.
leslie holsopple
Jun 14, 2021
Perfect for my fur baby. Thanks!
teddybobo