CLOSEOUT
Red Heart Personalized Collar - Closeout - ALL SALES FINAL
$23.00
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DetailsHeart Valentines Day Collar. Only available in 1” Discounted to Sell. All Sales Final
These are products that were used for display or returned usused. Discounted to sell. No returns or Refunds.
WIDTHS: Please see drop down menu for available sizes
HARDWARE: if hardware not listed, it is not available.
DISCLAIMER: these items are discounted to reflect their current condition of being used for display or return products that were unused. No Returns or Refunds will be accepted on these items.
👕 CARE INSTRUCTIONS / RETURN POLICY
Further instructions available on our site www.mutts-n-bones.com
🔎 P O L I C Y
PLEASE SEE POLICY SECTION FOR SHIPPING INFORMATION, RETURN EXCHANGE POLICY
All items are made with your dogs safety in mind using high quality supplies. No collar is indestructible so please keep a close watch for wear and tear. Replace collars when necessary. Please read policy for further information.
*Color may look slightly different than what is shown due to color discrepancies on images uploaded to Etsy
🔎 GENERAL HARDWARE DISCLAIMER
hardware is plated so with time it will be begin to fade and lose it's gold color. Dings and scratches are inevitable on polished buckles depending on the energy of the dog. We won't replace a buckle because it has been scratched by dog use.Buckles have a spring mechanism which I recommend putting on and taking off with care to not break the spring. Buckles are guaranteed for up to 2 months so if it does break, we will gladly replace it, if the collar is returned to us within that time frame to us.
Items will not be replaced because they got dirty. We all know our dogs and know what style of collar is suitable for them. Velvet is not suitable for all dogs -
Shipping & Policies
Shipping from United States
Processing time
5-7 business days
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept exchanges and cancellations
Just contact me within: 5 days of delivery
Ship items back to me within: 30 days of delivery
- Custom or personalized orders
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Sizing details
https://www.mutts-n-bones.com/pages/size-chart
Care instructions
Full care instructions and video guide in the link below https://www.mutts-n-bones.com/pages/care-instructions
Returns/Exchanges
Full policy in the link below. Returns/ Exchanges accepted on a case by case based. Personalized items are non-refundable but will work with customer if there is an issue with the size ordered.
https://www.mutts-n-bones.com/pages/return-exchange-policyDainty Metal Buckles
3/8" buckles have a delicate spring mechanism that holds the snap in place but it will break if forced or taken off regularly. I don't recommend the 3/8" metal buckles for collars that are taken off regularly.
Velvet Care Instructions
Velvet needs special care. I recommend spot cleaning and steam to soften velvet again. You can also spray scotchgard before use for extra protection ( not recommended for dogs with sensitive skin). We offer more tips on our website https://www.mutts-n-bones.com/pages/care-instructions
Metal Buckles / Hardware
Our polished metal buckles/ hardware are stunning but not recommended for every dog. Depending on your dog, these buckles will start to lose their luster if not properly cared for.
- I do not recommend these buckles for active dogs or for water use.
- We use Zinc Die-Cast Flat Side-Release Buckles in different plated finishes.Our hardware is metal plated unless stated otherwise
If buckle develops scratches, dents, etc we consider this normal wear and tear.
Unfortunately, our collars are not indestructible, and the longevity of your item will depend on the behaviors of your dog and/or its playmates!Will my item look dirty or stain easily?
You know your dog and what items will be used for. The lighter the color, the more visible dirt and stains will be. I strongly recommend a darker color if your dog is active and plans to use collar/leash/harness daily. I also advise keeping away from our velvet collection. These items are made using velvet which is very soft and luxurious but it can also be difficult to clean especially if you order metal hardware. We can always give you a recommendation if you are unsure about the item you are looking to order :)
Color variation
*Color may look slightly different than what is shown due to color discrepancies on images uploaded to Etsy.
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